Refund & Cancellation Policy

1. Overview

ASPN Overseas Recruitment is committed to providing professional recruitment and overseas placement assistance. This Refund & Cancellation Policy explains the conditions under which cancellations and refunds may be considered.

2. Cancellation of Services

Clients or candidates may request cancellation of services before the recruitment process has commenced. Once recruitment activities, documentation, interviews, or application processing have begun, cancellation requests may not be accepted.

3. Refund Policy

Any fees paid for recruitment, documentation, consultation, or related services are generally non-refundable once the service has been initiated or completed. Refunds, if applicable, shall be considered only under exceptional circumstances and solely at the discretion of ASPN Overseas Recruitment.

4. Non-Refundable Situations

• Candidate withdraws from the recruitment process.
• Visa application is rejected by government authorities.
• Employer decides not to proceed with hiring.
• Candidate fails medical tests or background verification.
• Incorrect or incomplete documents are submitted by the candidate.

5. Processing of Approved Refunds

If a refund is approved, it will be processed through the original payment method wherever possible. Refund processing may take 7–14 business days depending on the payment provider or banking institution.

6. Changes to this Policy

ASPN Overseas Recruitment reserves the right to modify this Refund & Cancellation Policy at any time. Updated versions will be published on this page.

7. Contact Us

For any questions regarding cancellations or refunds, please contact ASPN Overseas Recruitment using the contact information available on our website.